Hearing Aid Service Protocol During COVID-19 at Bravo Hearing
Due to the second wave of COVID impacting Toronto and the surrounding areas, the government has added restrictions to most businesses. However, Bravo Hearing Centre will continue to remain open as we are considered an essential service in Ontario.
We are committed to offering our hearing services while ensuring the safety and health of our patients and staff during this difficult period. As we take appointments at our hearing clinic, we will continue to have safety protocols in place to ensure a smooth and safe clinic experience. Read more on our updated protocols and clinic procedures so that you know what to expect.
Our Hearing Services During COVID-19
We aim to maximize your experience with us while keeping you and our employees safe and ensuring you get on-time and reliable support from our hearing specialists. We have measures in place to reduce contact, sanitize work areas and products regularly, and encourage using protective accessories and equipment. We have installed medical grade HEPA air filtration systems to improve air circulation and air quality in each room. We will continue to provide complete audiological services in Toronto, including hearing testing, hearing aid dispensing and hearing aid repairs. In addition to this, we will also offer sales of hearing aids and accessories, including batteries and wax guards. You may visit our website’s e-store to explore our selection and buy online.
Whenever possible, we prefer using courier services and curbside pick-ups for repairs to existing hearing aids and sending them directly back to our customers. Processing, delivery, and handling charges may apply. You may reach out to our reception for further details.
Safety Measures at Our Hearing Clinic
- Use of Personal Protective Equipment (PPE) for all clinic staff
- Increasing time between appointments to facilitate sanitization
- Reduced touchpoints and chances of contact in waiting rooms
- Limiting the number of patients in clinics at a time
- Stringent clinic practices to enable social distancing, including limiting the number of walk-ins as a social distancing precaution
- Temperature checks and health screenings
- Medical grade HEPA filtration systems in place
- Curbside pick-ups, and courier services available
Booking an Appointment at Our Hearing Clinic
We understand the increased concerns of the coronavirus and want to ensure that the safety and welfare of our staff and clients remain our top priority. We will continue to follow all federal health agency directions and manage our operations accordingly.
We recommend contacting us beforehand via email at [email protected] or by calling at 416-207-9711 before you visit our hearing clinic. Also, please be sure to sanitize your hands, wear masks, adhere to social distancing protocols, and follow the safety and health guidelines provided by the government when you come in.
We look forward to assisting you safely.
Bravo Hearing Team